Last Updated: August 2026

BAW Egypt (“BAW Egypt”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when you use our website and interact with our services.

This Privacy Policy explains how we collect, use, store, protect, and disclose information when you:

  • Visit our website at baw-egypt.com
  • Browse or interact with our website
  • Submit a vehicle inquiry
  • Contact us through our website
  • Request information about our vehicles or services
  • Interact with us through sales, marketing, customer service, or other related activities

By using our website or providing your information to us, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with our privacy practices, please discontinue use of our website.

If you have any questions regarding this Privacy Policy or how we process your personal information, please contact us using the details provided at the end of this notice.


TABLE OF CONTENTS

  1. What Information Do We Collect?
  2. Personal Information You Provide to Us
  3. Information Automatically Collected
  4. How Do We Process Your Information?
  5. Cookies and Tracking Technologies
  6. What Legal Bases Do We Rely On to Process Your Information?
  7. When and With Whom Do We Share Your Information?
  8. How Long Do We Keep Your Information?
  9. How Do We Keep Your Information Safe?
  10. Do We Collect Information From Minors?
  11. What Are Your Privacy Rights?
  12. Marketing and Promotional Communications
  13. Third-Party Websites and Services
  14. Changes to This Privacy Policy
  15. How Can You Contact Us?
  16. How Can You Review, Update, or Delete Your Information?

1. WHAT INFORMATION DO WE COLLECT?

We collect information depending on how you interact with BAW Egypt, our website, and our services.

This may include information that you provide directly to us as well as certain technical and usage information that is collected automatically when you visit our website.


2. PERSONAL INFORMATION YOU PROVIDE TO US

In Short

We collect personal information that you voluntarily provide to us when you express an interest in our vehicles, products, services, or when you contact us.

Depending on how you interact with us, this information may include:

  • Full name
  • Email address
  • Phone number
  • City or location
  • Vehicle or model of interest
  • Information included in your inquiry
  • Information you provide when requesting a callback or further information
  • Any other information you voluntarily submit through our website

Accuracy of Information

When you provide personal information to us, you should ensure that the information is accurate, complete, and up to date.

If your personal information changes, you may contact us using the contact details provided in this Privacy Policy.


3. INFORMATION AUTOMATICALLY COLLECTED

In Short

Certain information may be collected automatically when you visit, use, or navigate our website.

This information may not directly identify you but can help us understand how our website is being used and maintain its security and functionality.

Depending on your device and browser settings, automatically collected information may include:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Language preferences
  • General location information
  • Referring website or URL
  • Pages visited
  • Date and time of visits
  • Time spent on pages
  • Website interactions
  • Website performance information
  • Error reports and diagnostic information

We may use this information for website security, analytics, performance monitoring, and improving the user experience.


4. HOW DO WE PROCESS YOUR INFORMATION?

We may process your personal information for purposes including:

Responding to Your Inquiries

We may use your information to:

  • Respond to vehicle inquiries
  • Answer questions about our vehicles
  • Provide requested information
  • Contact you regarding an inquiry you submitted
  • Arrange a callback or further communication
  • Follow up on requests submitted through the website

Providing Information About Our Vehicles

We may use the information you provide to understand your interests and provide relevant information about BAW vehicles, features, services, and related offerings.

Improving Our Website

We may analyze how visitors interact with our website to:

  • Improve website functionality
  • Improve navigation
  • Understand visitor preferences
  • Identify usage trends
  • Improve website content
  • Improve our customer experience

Security and Fraud Prevention

We may process technical and usage information to help protect our website, systems, users, and business from unauthorized activity, fraud, abuse, or security threats.

Marketing and Promotional Activities

Where permitted by applicable law and in accordance with your preferences, we may use your information for marketing and promotional purposes, including providing information about vehicles, services, campaigns, or offers.

You may opt out of promotional communications at any time.

Legal and Regulatory Requirements

We may process information where necessary to comply with applicable laws, regulations, legal proceedings, governmental requests, or to establish, exercise, or defend legal rights.


5. COOKIES AND TRACKING TECHNOLOGIES

In Short

Like many websites, BAW Egypt may use cookies and similar technologies to improve website functionality, understand visitor behavior, and analyze website performance.

Cookies are small data files stored on your device when you visit a website.

We may use cookies for purposes such as:

  • Essential website functionality
  • Remembering preferences
  • Website analytics
  • Performance monitoring
  • Understanding website usage
  • Improving user experience
  • Supporting marketing activities where applicable

You can usually control or disable cookies through your browser settings.

Please note that disabling certain cookies may affect some features or functionality of the website.


6. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

We process personal information only where there is a legitimate reason to do so under applicable law.

Depending on the circumstances, we may rely on one or more of the following legal bases:

Consent

We may process your information when you have provided consent for a specific purpose.

Where applicable, you may withdraw your consent at any time.

Legitimate Interests

We may process information where it is reasonably necessary for legitimate business purposes, provided that such processing does not override applicable privacy rights.

Examples may include:

  • Improving our website
  • Protecting our systems
  • Understanding website usage
  • Responding to inquiries
  • Managing customer communications
  • Improving our services

Legal Obligations

We may process information where necessary to comply with applicable laws, regulations, legal processes, or requests from competent authorities.

Contractual or Pre-Contractual Requirements

Where applicable, we may process information necessary to respond to requests or take steps related to a potential customer relationship or transaction.


7. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?

We may share personal information only where reasonably necessary for legitimate business purposes, to provide requested services, or where required or permitted by applicable law.

Depending on the circumstances, information may be shared with:

Service Providers

We may use trusted third-party service providers to help operate our website and business, including providers involved in:

  • Website hosting
  • Website maintenance
  • Analytics
  • Information technology
  • Communication services
  • Customer support
  • Marketing services

Such providers may process information on our behalf and are expected to handle information appropriately.

Business and Professional Advisers

Where necessary, we may share information with professional advisers such as legal, accounting, technical, or other professional service providers.

Legal and Regulatory Authorities

We may disclose information where required to:

  • Comply with applicable law
  • Respond to lawful requests
  • Cooperate with governmental or regulatory authorities
  • Protect our legal rights
  • Prevent fraud or unlawful activity
  • Protect the safety of our users or others

Business Transfers

If BAW Egypt or its relevant business operations are involved in a merger, acquisition, restructuring, sale of assets, financing, or similar transaction, personal information may be transferred as part of that transaction where permitted by applicable law.

We do not sell your personal information.


8. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.

The appropriate retention period may depend on:

  • The purpose for which the information was collected
  • The nature of the information
  • Our ongoing relationship with you
  • Legal and regulatory requirements
  • Business and record-keeping requirements
  • The resolution of disputes or claims

When personal information is no longer required, we may delete, anonymize, or securely isolate it in accordance with our applicable data retention practices.


9. HOW DO WE KEEP YOUR INFORMATION SAFE?

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

These measures may include appropriate security controls, access restrictions, monitoring, and technical safeguards.

However, no electronic transmission over the Internet or information storage system can be guaranteed to be completely secure.

Accordingly, while we make reasonable efforts to protect your information, we cannot guarantee absolute security.

You should access our website using a secure device and network and take appropriate precautions when sharing personal information online.


10. DO WE COLLECT INFORMATION FROM MINORS?

Our website is not specifically directed toward children.

We do not knowingly request or collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us using the information provided below so that we can review the matter and take appropriate action where required.


11. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on applicable law, you may have certain rights regarding your personal information.

These rights may include:

  • The right to request access to personal information we hold about you
  • The right to request correction of inaccurate or incomplete information
  • The right to request deletion of your personal information where legally applicable
  • The right to request restriction of certain processing activities
  • The right to object to certain processing
  • The right to withdraw consent where processing is based on consent
  • The right to request information about how your personal information is processed

To exercise an applicable privacy right, please contact us using the contact details provided below.

We may need to verify your identity before processing certain requests in order to protect your information and prevent unauthorized access.

We will consider and respond to requests in accordance with applicable law.


12. MARKETING AND PROMOTIONAL COMMUNICATIONS

Where permitted by applicable law and according to your preferences, we may contact you regarding:

  • BAW vehicles
  • New vehicle launches
  • Offers and promotions
  • Events
  • Services
  • Relevant company updates

You may opt out of marketing communications at any time.

If you receive marketing emails from us, you may use the available unsubscribe mechanism where provided.

Please note that even if you opt out of promotional communications, we may still contact you regarding an inquiry you submitted, a service request, or other necessary non-marketing communications.


13. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites, social media platforms, or online services.

These third-party services operate independently from BAW Egypt and may have their own privacy policies and terms of use.

BAW Egypt does not control and is not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage you to review the applicable privacy policies of any third-party website or service before providing personal information.


14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in:

  • Our business activities
  • Our website
  • Our services
  • Technology
  • Applicable laws and regulations
  • Privacy and security practices

When changes are made, we will update the “Last Updated” date at the top of this Privacy Policy.

We encourage you to review this page periodically to remain informed about how we handle personal information.


15. HOW CAN YOU CONTACT US?

If you have questions, comments, concerns, or requests regarding this Privacy Policy or our handling of personal information, you can contact us using the following details:

BAW Egypt
Official Egyptian Distributor

Address:
Chillout Station in front of Cairo Festival City Mall – New Cairo, Egypt

Phone:
(+2) 02213 01000

Email:
info@baw-egypt.com


16. HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR INFORMATION?

Depending on applicable law, you may request to access, correct, update, or delete personal information that we hold about you.

To submit a request, please contact us using:

Email: info@baw-egypt.com
Phone: (+2) 02213 01000

When submitting a request, we may ask for sufficient information to verify your identity and ensure that your personal information is not disclosed to an unauthorized person.

We will process your request in accordance with applicable laws and regulations.